Technical Writer

With over 30 years of experience, we bring our unique experience and knowledge from various areas of trade to unify our vision in the DNS, DHCP, and IP Address Management industry. Our mission is to bring the world a portfolio of enterprise products that make networks more visible, manageable, resilient, and ultimately safer.

At Men&Mice, we pride ourselves on the work culture that we have built. This culture was created by understanding the values that we all share as a team: Simplicity, Reliability and Playfulness – the essence of who we are. Working at Men&Mice means working in an ambitious, friendly and exciting environment where you are able to grow professionally and as an individual.

Responsibilities
• Determine the needs of end users of technical documentation;
• Talk with Product Managers and Product Developers, and study early product builds;
• Work with UX designers and product developers to ensure that UI text (field labels, error messages, etc.) are meaningful and error-free;
• Get hands-on with the product to ensure accurate documentation;
• Develop customer-facing documentation for new products and features, including content, charts, illustrations, etc.;
• Integrate documentation into product builds;
• Review existing documentation, and recommend edits and reorganization;
• Standardize content across platforms and media;
• Gather usability feedback Collaborate with teams across the company including Customer Success, Marketing, and Learning and Development;

Skills and Experience
• 3 years as a Technical Writer in software development or IT;
• Preferred but not mandatory: University degree or college diploma in English, Communications, Technical Writing or a related field;
• Proficient with reStructuredText (RST), Sphinx, Read the Docs, Git, and related tools and techniques;
• Familiarity with CSS, HTTP, Javadoc, Markdown, DITA-OT, oXygen XML Author, PostMan, and/or Python would be pluses;
• Familiarity with Jira and Confluence would be pluses;
• Networking knowledge/experience would be a plus;

We are looking for candidates that live in Iceland.

If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.

In addition, we offer a range of appealing perks, including:

A Professional Development Budget
Dedicated Wellness Days and Wellness Week
A Lifestyle Spending Account
An Employee Recognition Program

Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!

Men&Mice is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Men&Mice will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.