IT Systems Engineer

Administration Division

VA 10/2018

The European Free Trade Association (EFTA) is an intergovernmental organisation of Iceland, Liechtenstein, Norway and Switzerland, set up for the promotion of free trade and economic integration among its members, within Europe and globally. The EFTA Secretariat provides services to the EFTA States. In Brussels this entails support in the management of the EEA Agreement, in particular in ongoing decision making for the continuing evolution of the EEA Agreement.

This position is open to nationals of the EFTA Member States (Iceland, Liechtenstein, Norway and Switzerland) and to nationals of the EU Member States.

Division: Administration

Location: Brussels

Category/Level: B6

Type/Duration of Appointment: Fixed term three years. If considered desirable and in the organisation’s interest, an additional three-year contract may be offered.

Start Date: As soon as possible

Job Reference: VA 10/2018

Scope

The IT Unit consists of five staff members and is part of the Administration Division. The IT Unit is responsible for providing IT services to the organisation as a whole and to 170 end users in the EFTA duty stations in Brussels and Geneva.

We are looking for an experienced IT professional who will report to the Head of IT and have a wide range of challenging technical responsibilities.

The main tasks of the successful applicant will be the following:

• Hybrid cloud infrastructure administration

• Network and Firewall administration

• Daily operations and help desk

• Server, application and user management

• Manage or contribute to cloud migration projects

• Contribute to business process improvement projects

• Develop and maintain technical documentation

• Contribute to the planning and development of IT infrastructure and strategy

• Coordinate tasks and follow up external consultants

Qualifications

Bachelor’s or Master’s degree in computer sciences or equivalent training and experience

Experience

• Minimum five years’ relevant work experience

• Experience with the following technologies are required: Microsoft products including Azure, or similar Cloud IaaS technologies, Office 365 and Windows Server. Firewall and networking technologies

• Experience with VMWare, Veeam, F5 or similar technologies will be considered an asset

• Experience of document management systems would be an advantage

• Knowledge of IT Service Management and ITIL best practices

Skills

• Excellent organisational and communications skills, including a dynamic and flexible attitude and cultural sensitivity

• Committed, positive attitude

• Self-reliance and autonomy, but also a facility for teamwork

• Result-oriented approach, and proactive and cooperative outlook

• Business awareness and understanding of business requirements of IT

• Able to work to tight deadlines under pressure

Languages

• Excellent written and spoken English

• Good knowledge of French and/or Dutch would be an advantage

Employment Terms

Grade: B6

Annual starting salary: EUR 58,756

Appointments are normally made at the first step of the grade. The Secretary-General reserves the right to appoint a candidate at a level different from that advertised.

Salaries and related payments are exempt from taxation by the EFTA States, and as regulated in headquarters agreements, in the EFTA host states. Depending on the candidate’s family status, benefits and allowances may apply.